FAQ

Why Can't I See Wholesale Pricing?

Only Once you are logged in will W/sale pricing become visible. If you are wholesale customers you must have an account online and login to see w/sale prices.

If you don’t have an account setup, no problems. Please click HERE to register and we will get you setup and shopping in no time at all. W/sale Customers must have a valid ABN number or equivalent for overseas customers.

 

What are the Terms of Trade?

Your initial order requires payment prior to delivery.

 

Upon acceptance of a completed credit application form, payment is required 30 days from end of month (beginning with your second order).

 

All orders over $250 net invoice value will be supplied freight free if delivered to NSW, VIC, QLD (Metro only), or SA (Metro only).

 

All orders under $250 net invoice value will incur a surcharge of $20 to cover provision and freight.

 

Customers outside of NSW, VIC, QLD (Metro only), SA (Metro only) will be charged $20 for processing and freight, regardless of invoice value.

 

Overseas Customers are to be advised of freight costs prior to shipping.

 

Our terms on front list products are 3 & 12 month sale or return. These items are highlighted in the product tags in the website or on the relevant order form’s and Invoiced as SOR. All other backlist items not marked either on the website or on the order form are sold on a firm sale basis, and are invoiced accordingly.*

*Please note that Box Sets & Book Packs are not eligible for sale or return terms and are only sold under firm sale terms.

 

 

If you are making a claim for shortages or damaged stock, you must notify us within 7 days from receipt of stock.  A Returns Authorisation is required for return of all faulty stock prior to return.

 

All stock remains the property of BMS Wholesale Pty Ltd until the goods have been paid for in full.

Can I Visit The Warehouse?

We encourage any of our customers to come direct to the warehouse. To make an appointment please contact us on 02 9634 7224 to arrange a date and time.

Can the General Public Purchase Online?

As a member of the general public you can purchase directly online, we accept all major credit cards and paypal. We offer freight free Australia wide.

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